SecuraComm maintains quality control on all deliverables and assessment processes. Vulnerability assessments are guided by a custom prepared survey and process Checklist. Prior to submission of documents, a Quality Control Team consisting of the Program Director, Project Manager and senior representative, as determined appropriate on a case-by-case basis, will review the proposed submission to ensure that its representations represent industry “best practices” or specific industry guidelines and meet all accepted technical criteria.  Submissions requiring revisions will be re-circulated through the Quality Control Team before submission, assuring a complete and accurate report.

• Ensure that services have quality assurance checks and inspections
• Provide direct accountability to SecuraComm’s top management.
• Address overall project management and administration
• Institute a process for identifying potential deficiencies in the quality of service performed, before such matters are identified by client representatives.
• Provide a client complaint feedback system for correction of validated complaints.
• Describe methods of direct and indirect communications with the client regarding performance of the contract.
• Maintain documentation of all quality control inspections and corrective actions throughout the term of the contract.

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